4dragon Privacy Policy — Protecting Your Data
This document clearly outlines how the 4dragon platform collects, uses, stores, and protects the personal information of users in Malaysia. Your privacy is our priority.
Last Updated: 2026
Information We Collect
When you register or use the 4dragon platform, we collect several categories of information to ensure our services operate properly and securely. This information is collected directly from you or automatically as you use the platform.
Account Information
- Your full name, email address, and phone number as provided during registration.
- Date of birth for age verification (users must be 18 years of age or older).
- Your username and encrypted password — we do not store passwords in plain text.
Payment Information
- Deposit and withdrawal records in Malaysian Ringgit (RM / MYR).
- Payment methods used such as Boost or Touch 'n Go — we retain transaction records but do not store card or payment account details directly.
- Transaction history for verification and compliance purposes.
Device & Browser Information
- Your device type, operating system, and browser version.
- IP address and general location data (state/region) for security and fraud detection purposes.
- Usage data such as pages visited, session duration, and in-platform actions.
How Your Data Is Used
4dragon uses collected information solely for purposes related to platform operations and user experience. We do not sell your personal data to any third party for advertising purposes.
Your information is used for the following purposes:
- Account management — creating, verifying, and managing your account, as well as securely processing login requests.
- Transaction processing — processing MYR deposits and withdrawals and resolving any transaction-related disputes.
- Security & fraud prevention — detecting suspicious activity, preventing unauthorized access, and protecting the integrity of the platform.
- Service improvement — analysing usage patterns to improve the interface, platform speed, and overall user experience.
- Service communications — sends important notices such as transaction confirmations, account updates, and policy changes via email or in-app notifications.
- Legal compliance — meeting applicable regulatory requirements and responding to legitimate requests from authorities.
Cookies & Tracking
The 4dragon platform uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device when you access our platform.
We use several types of cookies:
- Essential Cookies — required for the platform to function properly, including keeping your login session secure. These cookies cannot be disabled.
- Performance Cookies — collects anonymous information on how users interact with the platform to help us identify areas for improvement.
- Functional Cookies — saving your preferences such as language and display settings so you do not have to re-enter them each time.
You can manage your cookie settings through your browser at any time. However, disabling essential cookies may affect your ability to log in or use certain platform features.
Data Storage & Security
4dragon takes appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction.
The security measures we have in place include:
- SSL Encryption — all communications between your device and our servers are protected by SSL/TLS encryption protocols, ensuring data in transit cannot be intercepted.
- Password encryption — user passwords are stored in hashed format using modern cryptographic algorithms. We cannot view or recover your password.
- Internal access controls — only staff with specific authorization may access user data, and solely for legitimate service purposes.
- Security monitoring — our systems are continuously monitored to detect suspicious activity or unauthorised access attempts.
Your data is retained for as long as necessary to fulfil the purpose for which it was collected, or for as long as your account remains active. Upon account closure, data will be kept for the period required by law or compliance obligations before being securely deleted.
Data Sharing & User Rights
Third-Party Sharing
4dragon does not sell, rent, or disclose your personal data to third parties for advertising or marketing purposes. Data is only shared in the following limited circumstances:
- Payment service providers — to process MYR deposits and withdrawals, the required transaction information is shared with approved payment providers such as Boost and Touch 'n Go.
- Legal requirements — we may disclose data to authorities when required by law or a valid court order.
- Business transfer — in the event of a merger or acquisition, user data may be transferred to the new entity subject to equivalent privacy protections.
Your Rights as a User
As a 4dragon platform user, you have the following rights regarding your personal data:
- Right to Access — you may request a copy of the personal data we hold about you.
- Right to Rectification — you may update or correct inaccurate information through your account settings or by contacting customer support.
- Right to Erasure — you may request the deletion of your personal data, subject to applicable legal retention requirements.
- Right to Object — you may object to the processing of your data for specific purposes by notifying our support team.
To exercise any of the above rights, or if you have any questions about your data, please contact the 4dragon support team by email at [email protected] or use the support channels available after logging in. You may also refer to the page FAQ for further guidance.
This Privacy Policy may be updated from time to time. Any material changes will be communicated to users via the platform or their registered email before the changes take effect.
Still Have Questions About Privacy?
Contact the 4dragon support team or visit our FAQ page for quick answers on how we keep your data safe.
FAQ Register an Account